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How To Call Referrals Without Fear or Anxiety! Part
I
Here's a great question from M.R. regarding my Tips
Newsletter on November 10th called, "Be Specific When Asking For
Referrals".
Click here if you missed it.
She asks…
"So once you have asked them the referral question
you spoke about in the newsletter, what do you say? Do you ask for their
name and number and ask if it would be ok to contact the referral upon
your friend's recommendation? What would you say exactly?
And then when you follow-up with the referral, how do
you go about talking to them?
Thanks Michael - your newsletters are always really
helpful and they're great bite size business training for when I'm short
on time..."
Let's address the first question, drilling into our
minds that… it's not what "you would say", it's what you ask!
Here's how you can respond…
1. If the response is positive and you're not given a
name or number right away. Here's what you can ask;
"Thank you! I appreciate that. Before I follow up,
perhaps you could tell me why you think your friend could benefit from
me talking with her about (your product or starting her own business)?"
You then listen to all the reasons she thinks you can
help her friend. You make a note of these reasons and ask more questions
around them.
Later when you call your referral, you will have
something to talk about. You will be able to make sure the information
is correct. You'll also have an idea as to how to present the correct
solution.
It also shows you really care as opposed to trying to
pressure your referral or thrust a solution down her throat as soon as
you call.
There is an added benefit in that you demonstrate to the
person who gave you the referral that you care, and that you are
consistent and in integrity. So much so, that when you have gathered
enough information all you need to say is;
"Well, if you would like to give me her name and
number I will call her and see if I can be of help."
2. Here's how to respond when you do get the name and
phone number;
"Thank you for that. Before I follow up, perhaps you
could tell me why you think Mary could benefit from knowing more about
(a product/starting her own business)."
Basically it's the same thing except you add the persons
name into your response.
You then follow the same process outlined above.
3. Finally, you don't need to ask if it's OK to contact
the referral. The fact that you have been given the information means
you have been given permission to call.
Next week I will demonstrate how to call your referral.
In the meantime you can get lots of tips like this on
how to speak with people and what to ask them by getting my
best selling book, "How To Sell
Network Marketing Without Fear, Anxiety or Losing Your Friends". If
you need more information on the book or my Home Study Course, please
click here.
To your success...
Best Selling Author of "How to Sell Network Marketing Without
Fear, Anxiety or Losing Your Friends!" - Selling from the Soul. Ancient Wisdoms.
Modern Practice.
Want to get rid of all the techniques, systems and gimmicks simply
by changing the way you think and the way you act on what you think? Choose one of the many convenient options on the
right hand side of this newsletter.
Or click here
www.NaturalSelling.com
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