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It’s The Way You Say It!
While taking some time off in Australia last week I visited a
naturopath who happened to appear serendipitously!
Having gone through the preliminaries of the reason for my visit, I
was impressed with;
The quality and depth of the questions he asked
The way he listened to and responded to my
answers in order to understand the cause of my problem
His feedback about what he understood the problem to be before
prescribing a solution
I could have sworn he had read my book "How
To Sell Network Marketing Without Fear, Anxiety Or Losing Your Friends!"
His questions automatically put me at ease because it implied he knew
what he was doing and what he was talking about. Yet he wasn’t
talking about anything! He was just asking questions!
What he was doing, in effect, was go through the Discovering Stage
that I explain in
Chapter 12 of my book.
So I sat back and bathed myself in the enjoyment of this rare moment
of trusting a professional who treats causes not symptoms.
Then... he asked a great question that also unfortunately created a
break in the flow of the dialogue. We were talking about bone density
when he asked;
“So what are you taking?”
“Calcium and magnesium” I replied.
“Yes, but WHOSE calcium and magnesium?” he asked in wagging of
finger sort of way.
While possibly well intended, the question came out as a blunt
challenge as if I was required to defend my decision.
However, he already had me at “Hello” so I was able to override this
little “transgression”, especially since I saw an article coming out of
it!
While the question was a good one, rephrased and with a different
emphasis on the way it was said, it may have been better expressed in
the following manner;
“Can I ask you, do you remember whose products you’re taking?”
By softening the tone it keeps the dialogue flowing with no
obstructions.
Even so, it was a joy being in the hands of a professional and I
bought everything he recommended!
So taking the advice of the redoubtable actress Mae West “It’s not
what you say honey, it’s the way you say it!”
Have a peaceful and prosperous week…

Best Selling Author of "How
to Sell Network Marketing Without Fear, Anxiety or Losing Your
Friends!" - Selling from the Soul. Ancient Wisdoms.
Modern Practice.
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